Lumina Strategies respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in line with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect:

  • Contact details when you book a call, sign up for newsletters, or attend an event (e.g. name, email, phone number).
  • Organisation details if you register on behalf of a business or charity.
  • Website usage data (via cookies, analytics, or similar tools).

2. How We Use Your Information

We process your data to:

  • Deliver our services, workshops, and resources.
  • Communicate with you (e.g. newsletters, updates, event invitations)  only where you have opted in.
  • Improve our website, services, and user experience.
  • Meet legal or regulatory obligations.

3. Sharing Your Information

  • We do not sell your data.
  • We may share data with trusted service providers (e.g. CRM, email platforms, hosting providers) under strict agreements.
  • Data may be disclosed where required by law or regulation.

4. International Data Transfers

Some of our service providers (e.g. Google Workspace, hosting partners) may process or store data outside the UK. In these cases:

  • We ensure that providers comply with UK GDPR standards through appropriate safeguards (such as Standard Contractual Clauses or UK adequacy regulations).
  • By using our website and services, you acknowledge that your data may be transferred and processed internationally.

5. Data Retention

  • Personal data is kept only as long as necessary for the purposes outlined above, or to comply with legal requirements.
  • You can request deletion of your personal data at any time by contacting us.

6. Your Rights

Under UK GDPR you have the right to:

    • Access, correct, or request deletion of your data.
    • Withdraw consent to marketing at any time.
    • Restrict or object to certain types of processing.
    • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

7. Cookies

Our website uses cookies for analytics and performance. You can manage or disable cookies through your browser settings. For more information, see our separate Cookie Policy.

8. Contact Us

For questions, or to exercise your data rights, contact us at: hello@luminastrategies.org

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